Responsible Gambling

At SkyBet we take responsible gambling seriously. We want you to enjoy online casino and sports play in a way that feels safe and controlled, so we provide practical tools, clear limits, and support options to help you stay in control of your play.

Our player protection principles

We put player safety first by promoting informed decisions, preventing underage play, and identifying risky behaviour early. We use a mix of verification, monitoring, and customer-facing controls to reduce harm and ensure play remains recreational and within personal limits.

Activity-control tools

You can manage how you play with tools available in your account. These include deposit limits, loss limits, session time reminders, account breaks, and self-exclusion. Each tool is designed to be simple to set up and to apply across desktop and mobile access.

Deposit limits

Set a daily, weekly, or monthly deposit limit to control how much money enters your account. Limits can be lowered immediately from your account settings. Increasing limits may be subject to a cooling-off period to help prevent impulsive changes.

Loss limits

Loss limits let you cap the amount you can lose over a chosen period. This helps manage risk and keeps spending predictable. Loss limits work alongside deposit limits and are monitored by our systems to ensure they are respected.

Time limits and session management

Use session time reminders and automatic time-outs to control how long you play. You can set reminders at regular intervals or choose a maximum session length. For short breaks, use the account break option to pause access for a defined time.

Self-exclusion

If you need a longer break, self-exclusion allows you to block access to your account for weeks, months, or permanently. During self-exclusion we will close your account and prevent new registrations. You can contact our support team to start the process and we will outline next steps and available supports.

Signs of problematic behaviour

Watch for changes in your play such as chasing losses, borrowing to gamble, playing for longer than intended, hiding activity, or impacts on work, family, or finances. Noticing one or more of these signs is a valid reason to use our tools or seek support.

Tips for maintaining control

Practical steps include setting and sticking to deposit and loss limits, scheduling regular account checks, using time reminders, keeping gambling separate from essential finances, and avoiding alcohol or stress while playing. Encourage friends or family to help you stay accountable if needed.

Professional help and support organisations

If you need further help, contact provincial support services or recognised groups such as ConnexOntario and Gamblers Anonymous Canada. For immediate assistance, look up your provincial problem gambling helpline or visit public health websites for local resources. Our support team can also guide you to appropriate services.